Returns & Exchanges

At Nolae, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original, unused condition. Simply follow our streamlined process to ensure a quick refund or exchange for your order.

Return Process

• 1.
  Initiate Your Request

  Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all tags and protective seals remain intact to qualify for a full refund.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.